Our Team
DR ONG NGUK JEAN, BDS (Malaya)
Dental Surgeon
Dr Jean has been in dental practice since 1992. She graduated from the Dental Faculty of the University of Malaya. She has enjoyed her years of experience, working together with her many patients to continually bring their oral health to a more wholesome state.
By constantly updating her knowledge in all aspects of general dentistry she is able to continue to improve the standard of care that she is able to offer and which she feels that her patients deserve.
In addition to being a member of the Malaysia Dental Association, Dr Jean holds memberships in other professional organizations including the Malaysian Private Dental Practitioners’ Association,the Malaysian Endodontic Society and the Malaysian Academy of Aesthetic Dentistry.
Dr Jean is happily married to TC Lau and they have 4 lovely children. When she is not working she enjoys spending time with her family. At home, she enjoys cooking, baking and reading.
This is what she has to say about her practice ethics:
“I would treat my patients in a manner that I would like to be treated i.e. with competency and compassion. I am passionate about dental health education and I am a firm believer that prevention is better than treatment. I truly value the long term partnership that I establish with my patients”.
ELAINE GOH
Front Desk Manager
Elaine has been in the service industry and has equipped herself with more than 10 years of experience in focusing on “Customer Service”. The experience brought along would definitely be a refreshing change and added advantage in her job as a dental Front Desk Manager.
As a mother of 3 lovely children and married to Anthony Choo, she finds time in tending to her small garden at home whenever she has the opportunity in her tight daily schedule.
As a firm believer in providing the best to the customers, Elaine can always be able to be depended upon for queries or service whenever possible.
SITI MARIYANA
Dental Assistant
Siti is an experienced dental assistant and she has with her 10 years of work experience in various clinics,both dental and medical. As a dental assistant,she is committed to doing her best in order that the dental professional she works with is able to work in an optimum capacity.
Siti is married to Mohd Fariq Khan b Mohd Anuar and they have 2 beautiful young children.
Always one with a smile on her face and a cheerful attitude, Siti is ever ready to help.She is also one with a great sense of humour and the lifewire amongst us.
KATHY TAN
Dental Assistant
Kathy started her career as a dental assistant 20 years ago, and she has vast experience working in several established dental clinics.Always initiative and responsible,Kathy has proven beyond doubt that she is an able, trustworthy and diligent staff.
Happily married to SC Tia,they have 3 children and currently,Kathy works on a part time basis as she dedicates the rest of her time to her family.
NOR HIDAYAH
Dental Assistant
Fondly known as Idah,this is a very young,intelligent and hard working girl who has proven beyond doubt that she is a fast and keen learner .
Idah joined us in mid 2007 and within 6 months she is working independantly and very competent in her work.
With her calibre and determination,she will go far,and we are all extremely proud of her capabilities and her pleasant personality.
THE PATIENT
Perhaps the most dedicated player on our team, the patient never takes a day off.
We’d like to take this opportunity to thank all our patients for their continued support!
A testimonial from the heart:
It’s been really refreshing to receive such wonderful customer service and to experience such a clean, hi-tech environment. While the latter is very reassuring, it is really the excellent service that moves me to choose iSmile. Jean and Elaine, you two must be applauded. Please keep it up as you’re an example for others to follow.
Michael D’Oliveiro
Kuala Lumpur
“I went to iSmile to get a couple of fillings done. I wasn’t expecting a full on ‘experience’!! There was a entertainment system in the foyer, free WIFI and drinks. On the dental chair, there was a comfortable sunglass (to protect from spray) and even a comfortable wrap-around headphones with nice soothing music (this was one of my highlights!). All this added on to Dr Jean’s gentle manner really made me feel like i was in good hands. Well a month on and i still can’t stop talking about how good my teeth look and how great that appointment was.”
Ling Hsern Wei
UK
Our experience at Ismile: Ismile is a dental practice with a difference. We take the kind and cheerful staff, the pristine and elegant premises for granted but more importantly, it is run by the most caring and forward-looking dentist (Dr Ong) we have come across. She has the patient’s best interest as her first priority. We put our entire dental health and trust in her hands and we do as she instructs - together we try and keep our teeth as long as we can. It is rare to find a dentist who scores a 10 on your wish list. We have found her and we will stick with her. We travel thousands of miles to come to Ismile and it is worth it!
Dr & Mrs. J Fowler
Hong Kong
DR ONG NGUK JEAN, BDS (Malaya)
Dental Surgeon
Dr Jean has been in dental practice since 1992. She graduated from the Dental Faculty of the University of Malaya. She has enjoyed her years of experience, working together with her many patients to continually bring their oral health to a more wholesome state.
By constantly updating her knowledge in all aspects of general dentistry she is able to continue to improve the standard of care that she is able to offer and which she feels that her patients deserve.
In addition to being a member of the Malaysia Dental Association, Dr Jean holds memberships in other professional organizations including the Malaysian Private Dental Practitioners’ Association,the Malaysian Endodontic Society and the Malaysian Academy of Aesthetic Dentistry.
Dr Jean is happily married to TC Lau and they have 4 lovely children. When she is not working she enjoys spending time with her family. At home, she enjoys cooking, baking and reading.
This is what she has to say about her practice ethics:
“I would treat my patients in a manner that I would like to be treated i.e. with competency and compassion. I am passionate about dental health education and I am a firm believer that prevention is better than treatment. I truly value the long term partnership that I establish with my patients”.
ELAINE GOH
Front Desk Manager
Elaine has been in the service industry and has equipped herself with more than 10 years of experience in focusing on “Customer Service”. The experience brought along would definitely be a refreshing change and added advantage in her job as a dental Front Desk Manager.
As a mother of 3 lovely children and married to Anthony Choo, she finds time in tending to her small garden at home whenever she has the opportunity in her tight daily schedule.
As a firm believer in providing the best to the customers, Elaine can always be able to be depended upon for queries or service whenever possible.
SITI MARIYANA
Dental Assistant
Siti is an experienced dental assistant and she has with her 10 years of work experience in various clinics,both dental and medical. As a dental assistant,she is committed to doing her best in order that the dental professional she works with is able to work in an optimum capacity.
Siti is married to Mohd Fariq Khan b Mohd Anuar and they have 2 beautiful young children.
Always one with a smile on her face and a cheerful attitude, Siti is ever ready to help.She is also one with a great sense of humour and the lifewire amongst us.
KATHY TAN
Dental Assistant
Kathy started her career as a dental assistant 20 years ago, and she has vast experience working in several established dental clinics.Always initiative and responsible,Kathy has proven beyond doubt that she is an able, trustworthy and diligent staff.
Happily married to SC Tia,they have 3 children and currently,Kathy works on a part time basis as she dedicates the rest of her time to her family.
NOR HIDAYAH
Dental Assistant
Fondly known as Idah,this is a very young,intelligent and hard working girl who has proven beyond doubt that she is a fast and keen learner .
Idah joined us in mid 2007 and within 6 months she is working independantly and very competent in her work.
With her calibre and determination,she will go far,and we are all extremely proud of her capabilities and her pleasant personality.
THE PATIENT
Perhaps the most dedicated player on our team, the patient never takes a day off.
We’d like to take this opportunity to thank all our patients for their continued support!
A testimonial from the heart:
It’s been really refreshing to receive such wonderful customer service and to experience such a clean, hi-tech environment. While the latter is very reassuring, it is really the excellent service that moves me to choose iSmile. Jean and Elaine, you two must be applauded. Please keep it up as you’re an example for others to follow.
Michael D’Oliveiro
Kuala Lumpur
“I went to iSmile to get a couple of fillings done. I wasn’t expecting a full on ‘experience’!! There was a entertainment system in the foyer, free WIFI and drinks. On the dental chair, there was a comfortable sunglass (to protect from spray) and even a comfortable wrap-around headphones with nice soothing music (this was one of my highlights!). All this added on to Dr Jean’s gentle manner really made me feel like i was in good hands. Well a month on and i still can’t stop talking about how good my teeth look and how great that appointment was.”
Ling Hsern Wei
UK
Our experience at Ismile: Ismile is a dental practice with a difference. We take the kind and cheerful staff, the pristine and elegant premises for granted but more importantly, it is run by the most caring and forward-looking dentist (Dr Ong) we have come across. She has the patient’s best interest as her first priority. We put our entire dental health and trust in her hands and we do as she instructs - together we try and keep our teeth as long as we can. It is rare to find a dentist who scores a 10 on your wish list. We have found her and we will stick with her. We travel thousands of miles to come to Ismile and it is worth it!
Dr & Mrs. J Fowler
Hong Kong
No Comments
No comments yet.
RSS feed for comments on this post.